Frequently Asked Questions
Do I need a referral?
A referral is not required to see either an Osteopath or Psychologist.
Do you accept private health insurance?
Private health may be claimed provided you have extras and if you have Osteopathy and Psychology cover. Each rebate will be different for each person depending on their level of cover and how much has already been claimed. A gap payment will then be required to complete the payment. We can process your claim on site with Hicaps.
Do you accept Chronic Disease Management and Mental Health Care Plans?
Yes, we accept Chronic Disease Management (CDM) and Mental Health Care Plans if you have been referred by your GP. We are not a bulk billing clinic, and a gap payment may be required. We can process your claim on site with Hicaps.
Am I required to take off my clothes for an Osteopathy appointment?
Your Osteopath may ask you to disrobe to adequately examine and treat certain areas of your body. If at any time you would prefer not to disrobe, please advise your Osteopath and the treatment can commence with you leaving your clothes on.
What do I wear for my Osteopathy Appointment?
Please wear loose fitting clothes to your Osteopathy appointment. Wear what you would to go to the gym or to exercise. It is likely that your practitioner will ask you to perform movements and exercises during your appointment.
How do I book an appointment?
Booking an Osteopathy appointment can be done through the ONLINE BOOKING tab or by calling 0422 770 243. Please call to book a Psychology Appointment.